Madeleine's specialty is her incredible bespoke work, working closely and diligently with her clients to create a life-long, unique piece.  

Should you wish to design and create a special piece for yourself or a loved one, enquire at mads@madeleineholloway.com. Or use the form below. Please state your requirements, idea and if it includes an urgent time frame.

Madeleine offers in-person client meetings to truly understand one's requirements and ideas. However, the process can also be done via email or phone.

​Depending on your piece and the materials, the average time frame is 4-8 weeks.

How The Process Works

Sharing Your Vision

Your Proposal

Get in touch with us and let us know what you are looking for and your budget.

Enquiry Form

Turning Ideas into Reality

The Initial Consultation

The process begins with an initial consultation, either in person, over the phone, or via video call. This is where you share your vision, preferences, and any specific requirements for the piece.

Book Consultation

Bringing Your Vision to Life

The Design Proposal

Based on the information gathered during the consultation, our expert jeweller will create a design proposal. This proposal includes sketches, digital renderings, or descriptions of the proposed piece for the customer's approval.

Choosing the Perfect Ingredients

Material Selection

Once the design is approved, the next step is selecting the materials. This involves choosing the type of metal (e.g., gold, silver, platinum), gemstones (if any), and other materials needed to bring the design to life.

Refining Every Detail

Detailed Design

With the materials selected, our jeweller will create a detailed design, including precise measurements and specifications. The customer will have the opportunity to review the design and request any modifications before moving forward.

Crafting Dreams with Care

Crafting Begins

Once the final design is approved, we will begin the production process. This involves meticulously handcrafting the bespoke piece using traditional techniques and modern technology.

Keeping You in the Loop

Progress Updates

Throughout the creation process, we provide regular progress updates to keep you informed and involved every step of the way. This may include photos, videos, or in-person visits to our workshop, depending on your preferences.

Precision at Every Stage

Final Quality Check

Before the piece is completed, it undergoes a thorough quality check to ensure that it meets our high standards of craftsmanship and exceeds your expectations.

Unveiling Your Masterpiece

Presentation and Delivery

Once the piece is finished and passes our quality inspection, it is carefully packaged and prepared for delivery.

A Treasure for Future Generations

Aftercare

Our commitment to customer satisfaction doesn't end with the delivery of the bespoke piece. We provide aftercare instructions and offer maintenance services to ensure that the piece remains in pristine condition for years to come.

Begin Your Bespoke Journey

Please book a call or send an Enquiry

How It's Made